Customerwise helps B2C and B2B businesses compete more effectively by providing them with better information and insights.
Mystery Shopping is one of the primary tools we use, and we've pioneered innovative technology and processes to enhance the quality and value of Mystery Shopping feedback for our clients.
We're unique in offering in-moment feedback solutions as well.
This feedback (gathered from terminals or - increasingly - from customer mobile devices), with the help of a powerful analytics platform, allows clients to see important patterns that had previously been hidden. The insights empower clients to optimise customer experiences while also improving operational efficiency and resource allocation.
The results that we help clients to achieve include:
- improved customer satisfaction, loyalty & reputation;
- improved sales conversions and sales values;
- improved compliance (e.g. regulatory / legal / operational) and reduced risk.
Which ultimately leads to increased market share and improved business performance.
The main approaches that we take include:
1. Helping clients to access detailed and in-depth feedback and performance data about their own operations.
2. Helping clients to better understand specific competitors and their own position within the competitive landscape.
3. Helping to gather data / intelligence (often on a large scale) about specific markets.
On this page, you'll find (we hope!) interesting and useful information about the ways that we are helping clients across a wide range of industries.
Our services are continually evolving, and we adapt to the changing needs and priorities of our clients.
Of course, if you'd like to discuss a potential project or programme, please don't hesitate to get in touch!
Company Details
- Employees
- 7
- Founded
- -
- Address
- Sowton Business & Technology Centre, Capital Court,bittern Road,united Kingdom
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Website
- customerwise.co.uk
- Keywords
- Mystery Shopping, Customer Experience, Customer Surveys, Sales Training, Customer Service Training, Competitor Research, Competitor Intelligence, Compliance, Business Improvement, Mystery Shoppers, In-moment Customer Feedback.
- HQ
- Exeter
Customerwise Ltd Questions
Customerwise Ltd's website is customerwise.co.uk
Customerwise Ltd's LinkedIn profile is https://uk.linkedin.com/company/customerwise-ltd
Customerwise Ltd has
7 employees.
View email and phone details for 7
employees at Customerwise Ltd.
Customerwise Ltd's industry is
Business Consulting and Services
Customerwise Ltd's top competitors are
Deko,
Bml,
Aba Quality Monitoring Ltd,
Senior Stairlifts Ltd,
Reset Health,
Clientfirst Consulting,
Motivait,
Shared Services Connected Ltd,
Royal Berkshire Fire And Rescue Service,
Service Works Global (Swg).
Customerwise Ltd's categories are Business Consulting and Services
Customerwise Ltd's founding year is 2015
