CX-Excellence

CX-Excellence offers consulting services and training for Customer Experience Management, Customer Journey Mapping, Voice of Customer programs and Complaint Management. We offer public training courses as well as customized training for corporate clients. We also provide moderation for CX-related workshops, such as corporate Customer Journey Mapping workshops. Our Founder, Michael Brandt, is a Certified Customer Experience Professional (CCXP) and has over 25 years experience in a global corporate B2B environment. He is also available for speaking engagements on the CX-related topics mentioned above or as a panel moderator. Call us for a free "no strings attached" initial consultation!