We are freelance professional covert assessors who would like to make video mystery shopping accessible to small and medium businesses.
Automoto and property development industries for years benefit from the advantages of the insight the video mystery shopping brings. However, due to the customer experience agencies set up aimed to serve big corporations, the programmes are often not financially viable to small and medium businesses.
We came up with more “no-frills” approach to the programme which makes is more accessible and straight forward. Our basic product is a simple video mystery shopping visit with prices starting at £30 depends on the complexity of the task.
We do not add any analysis or written reports unless you ask as to do so. We believe that for small businesses, the biggest value will have the footage itself which will give owners and managers insight into customers’ journey and quality of the service. We can add recordings of the booking phone calls, email trails and follow up voice mail messages if you would like it too. The programme can be as simple or as complex as your business needs.
Company Details
- Employees
- 2
- Address
- London, London N1, Gb
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Website
- https://cxspecialist.co.uk
- Keywords
- mystery shopping, video mystery shopping, performance assessment, performance management, customer experience assessment.
- HQ
- London, London
- Competitors
- MONETA Money Bank, CXSA - Customer Experience Institute, Advisory & Community | معهد واستشارات تطوير تجربة العميل, Accredited Customer Experience Specialist, PM-Pro, Hayat ALZahrani, برنامج خدمة ضيوف الرحمن | Pilgrims Experience Program (PEP), DataScope.io, Customer Experience Professionals Association (CXPA), Saudi Air Connectivity Program (ACP) | برنامج الربط الجوي, Women in Tech® France.
Cx Specialist Questions
Cx Specialist's website is https://cxspecialist.co.uk
Cx Specialist's LinkedIn profile is https://uk.linkedin.com/company/cx-specialist
Cx Specialist has
2 employees.
View email and phone details for 2
employees at Cx Specialist.
Cx Specialist's industry is
Business Consulting and Services
Cx Specialist's top competitors are
Moneta Money Bank,
Cxsa - Customer Experience Institute, Advisory & Community | معهد واستشارات تطوير تجربة العميل,
Accredited Customer Experience Specialist,
Pm-Pro,
Hayat Alzahrani,
برنامج خدمة ضيوف الرحمن | Pilgrims Experience Program (Pep),
Datascope.io,
Customer Experience Professionals Association (Cxpa),
Saudi Air Connectivity Program (Acp) | برنامج الربط الجوي,
Women In Tech® France.
Cx Specialist's categories are Business Consulting and Services
