CXCore

In the digital age, the success of an organization no longer depends only on the product or service it offers, but on the entire experience it creates for the customer. CXCore is the first integrated ecosystem in Moldova that turns this vision into reality. We are more than just a consultancy – we are your strategic partners in building a customer-centric organizational culture. From feedback measurement to transformation implementation, from team training to process auditing – we provide end-to-end solutions for every stage of the CX journey. Join the movement that is redefining service standards in Moldova. Together, we are building not just successful businesses, but a country where customer experience becomes the engine of innovation and economic growth. Who We Are We are CXCore – the first national hub dedicated to Customer Experience in Moldova. Formed by four specialized companies joining forces, we aim to transform the customer experience landscape in our country and the surrounding region. Our team includes: Better CX – transformational consulting, strategy, and customized trainings Qmetter – customer feedback measurement and analysis solutions Guide My Customer – CX audits and mystery shopping services Etraining.md – digital and offline courses specialized in Customer Experience Each member brings unique expertise grounded in education and experience, and together we form a complete ecosystem for developing a customer-centric culture in Moldova. Our Mission To transform Moldova into a country where exceptional customer experience becomes the standard, not the exception. We aim to create a national culture in which every interaction – whether in the private or public sector – is designed and delivered with the customer or citizen at the center.