CX Experts is a full-service Customer Experience consulting firm and South Africa’s #1 Zendesk Partner.
We specialise in helping brands digitally transform their contact centres to deliver omnichannel support, reduce the cost of service, and drive higher customer satisfaction.
With experience across four continents, we’ve worked with some of the world’s most recognised brands to optimise digital customer service through:
Zendesk implementation, onboarding & optimisation
AI & automation strategy (incl. Agent Co-Pilot & bots)
SupaStack managed services (QA, WFM, ADPP)
CX training, health checks & fractional support
Whether you’re scaling your support, improving performance, or implementing Zendesk AI, we’re your expert partner in building world-class CX.
Company Details
- Employees
- 9
- Founded
- -
- Address
- Umhlanga, Kwazulu-Natal 4319, Za
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- http://www.cxexperts.co.za
- Keywords
- Contact Centre, SaaS, Omni-Channel, Digital Communication, Digital Transformation, Zendesk, Customer Experience.
- HQ
- Umhlanga, Kwazulu-Natal
Cx Experts Questions
Cx Experts's website is http://www.cxexperts.co.za
Cx Experts's LinkedIn profile is https://za.linkedin.com/company/cxexperts
Cx Experts has
9 employees.
View email and phone details for 9
employees at Cx Experts.
Cx Experts's industry is
IT Services and IT Consulting
Cx Experts's top competitors are
Cx Experts,
Omni.one,
Digify Bpo,
Fnb South Africa,
Converge Africa,
Zendesk,
Cx Experts Global,
Adelante Cx,
Onedayonly.co.za,
Cem Africa.
Cx Experts's categories are IT Services and IT Consulting
Cx Experts's founding year is 2021
