The CX Group helps brands thrive by optimizing key digital and physical customer interactions.
Our work propels brands forward through agile and innovative customer experience research, human-centered strategic design thinking and discerning, practical insights to unlock organizational potential.
Every brand is sitting squarely in the midst of unprecedented change.
Today’s consumers demand authentic, personalized and frictionless experiences, regardless of how, when and where they interact with you.
You need an exceptionally nimble partner purpose-built to measure, understand and continually improve physical and digital customer interactions, across every touchpoint and channel.
Through an adaptive resource framework of member companies, each with decades of experience in this industry and exceptional strategic partners, CX Group clients benefit from the unique strengths of individual boutique CX research firms, while leveraging the exponential advantage that arises through expertise at scale backed by vertically-integrated solution design and execution.
Welcome to CX Group.
Forward. Thinking. Insights
Omnichannel Mystery Shopping
Sales & Marketing Compliance Shops
Customer Satisfaction Surveys
Shopper Panels for Focused Insights
Path-to-Purchase modeling
Customer Sentiment, Effort
UX Feedback at Scale
EX Workplace Sentiment and Engagement Surveys
Company Details
- Founded
- -
- Address
- Ann Arbor, Mi, Us
- Industry
- Market Research
- NAICS
-
Marketing Research and Public Opinion Polling
- Website
- https://www.cxgroup.com
- Keywords
- CentiVoice.
- HQ
- Ann Arbor, MI
Cx Group Questions
Cx Group's website is https://www.cxgroup.com
Cx Group's LinkedIn profile is https://www.linkedin.com/company/cxgroup-usa
Cx Group's industry is
Market Research
Cx Group's top competitors are
Atelier Consultoría Y Estrategia,
Centivos Ltd,
Gfa Marketing Research,
Centivo Digital,
Centivoice,
Cx Strategy Group,
Guardian Holdings, L.l.c.,
Digimate,
Cig: Consumer Insights Group,
Tab Academy.
Cx Group's categories are Market Research
Cx Group's founding year is 2022
