DTWOC Telcare Limited is a Business Process Outsourcing (BPO) that specializes in a wide scope of activities and is proficient in managing inbound and outbound calls in modern business, quality customer service support that matters the most in the corporate & retail world.
Quality customer service has become the most competitive advantage on the market. Hence, D2C Telcare extensively enhances your Customer/Client experience through advanced seamless Customers engagements.
The top services we provide are:
1) Outbound Calling - New client acquisitions, Upsells & Cross-sells to boost company profitability
2) Inbound Calling - Enhanced customer experience which boosts customer retention, scalability & creates better brand reputation.
3) Data Backup - 3 phase backing up of all call records
4) Reporting - This also includes real time report dashboards
5) SMS broadcasting & Chabot - Reach all your clients at once with customised messages & real time conversations.
6) Voice Broadcasting - Product and Service awareness as a critical marketing function.
7) KYC Profiling & Verification system -
8) Surveys and Product Knowledge Campaigns
D2C Telcare also offers on-premises seamless contact points should that be the clients' preference.
Successful partnerships offer strength in numbers. With D2C Telcare Limited, we work with you to increase profits and productivity at an unprecedented low cost with our expert knowledge and advanced system and technology.
Company Details
- Employees
- 63
- Address
- Zambezi Road Roma Commercial Park Mptf Building, 101,zambia
- Industry
- Technology, Information And Internet
- Website
- http://www.d2ctelcare.com
- Keywords
- Follow.
- HQ
- Lusaka, Central
D2c Telcare Questions
D2C Telcare's website is http://www.d2ctelcare.com
D2C Telcare's LinkedIn profile is https://zm.linkedin.com/company/d2c-telcare
D2C Telcare has
63 employees.
View email and phone details for 63
employees at D2C Telcare.
D2C Telcare's industry is
Technology, Information and Internet
D2C Telcare's top competitors are
Altaxa,
Oran Real Estate,
Novacom22, Inc.,
Farm Depot Zambia,
Telbase Solutions - Bpo,
Sidus Data Operations,
Esse Clearing Ltd,
Telcare,
Crestpoint Tech,
Ayo Holdings.
D2C Telcare's categories are Technology, Information and Internet
