Database Helpline

Database Helpline was founded by team of technical DBA’s and consultant to help small to midsize companies provide support for databases platform with same or better service as big companies but at a fraction of cost . DBHL provide very aggressive SLA’s to ensure Customer Databases are up all the time. Database Helpline is a one stop shop for all your database support including architecture , HADR, setup zero downtime deployment etc. There are many immediate and long-term benefits of Support and Managed Services contract: • Proactive Database Monitoring as part of the overall cost • 24x7x365 system monitoring and support • Reduced downtime and costs, and increased system efficiency • Significant return on investment compared to employing internal DBAs • Cost-effective option for 24x7 support and management of mission-critical systems • Access to a pool of individuals with some of the best Oracle skills in the industry Service Catalogue : • Architecture and Technology Selection • Design and setup HA DR (local and across regions ) • Database Design and Data Modeling • Consulting and sourcing (licence ) • Database migration between different technology platform ( cloud across diff cloud provider) • Data Archiving and Purging strategies and implementation • Database security (assessment and remediation) • Database Auditing • Database Operations (Backup, Monitoring, daily operations • Database deployment (automation and zero downtime ) • Database auto failover /switch over • Database upgrade / patching • Database Tuning • Database Monitoring / alerting + 24x7 support (monitoring / proactive action • Capacity Planning