David Williams

Provision of strategic and transformation services for engineering, construction, infrastructure and technology businesses. Emphasis on challenging convention to establish a clear strategic direction, utilising marketing tools, business analysis, internal appraisals, sector research and action implementation leading to improved business processes, clearer organisational structures and improved sales performance. Advocate of Lean Quality and TQM principles to achieve business improvements and customer satisfaction. Services include: - Business management, improvement, innovation and transformation leadership - Strategic business planning, internal function review, market analysis, sales focus and action implementation - Quality Management Systems, ISO 9001:2015 implementation and business alignment - People management, facilitating change and natural work team leadership - Business case, strategic alliances and collaborative ventures - New service development - Sales turbocharging, CRM and pipeline customer engagement - Market analysis, mapping, segmentation, targeting and positioning Clients include: Specialist engineering contractors, professional services firms and creative agencies.