Dawn Murden Coaching

I’m Dawn — an Executive Coach and former SaaS leader with 16+ years’ experience across media, tech, and start-ups. My career began in the fast-paced world of journalism at a national women's weekly magazine as a feature writer. After the magazine closed, I quickly pivoted from redundancy into business journalism as an Editor — first at a trade publication for entrepreneurs, and then at a C-Suite and non-executive director membership organisation. After that, I transitioned again from journalism into Training & Support, and then Customer Success at a SaaS company where I built a CS team from the ground up. I understand, have written extensively about, and acutely felt the pressure of navigating complex business environments. Group and one-to-one leadership coaching helped me navigate my first executive role. Now, I integrate real-world insights with proven coaching methodologies from my studies with The Coaching Academy to help others. You might be here because you need help with… · A career transition · Making an impact in your new role · Aspiring to a leadership position · Launching a new business · Improving team dynamics · Confidence building · Customer Success & SaaS · Customer retention Ways we can work together... · 1:1 coaching · Team & group coaching · DISC assessments · Team & 1:1 training · Webinars & webinar programmes · 1:1 mentoring · Bespoke programmes — such as “Level Up Your Customer Success Team”.