Dead Ringers

What makes Dead Ringers different than every other mystery shop provider? We analyze your staff’s phone etiquette across 10 different categories and compare your scores against national averages to identify where your business needs improvement—and why your phone etiquette could be costing you clients. We don’t just “shop” your business and leave you with a pile of data. We provide consultations and training based on your shop results and ensure you have the right information in hand to make necessary improvements in your business. Our unique evaluation algorithm uses over 100 data points to deliver 100% objective, opinion-free facts you never knew about your business. We provide free website and social media review with every order. We believe in value and affordability. That’s why we deliver more value than the average shop provider—for a lower cost. If you received a lower quote from another provider—we’ll match it. Guaranteed.