Debug Technology Services Pvt.Ltd

Debug Technology Services (p) Ltd was established in the year 2002 with the objective of utilizing the skills of trained manpower available in India to serve the BPO industry, keeping in mind the continually increasing Medical Transcription, Back Office work, Call Center and software needs presented by the clients and increased demand for quality professionals. Debug Technology Services (P) Ltd is managed by a team of seasoned progressive minded professionals with vast experience in this industry and with a clear understanding of its systems and processes. MEDICAL TRANSCRIPTION QUALITY POLICY We at Debug Technology Services take utmost care to ensure that all the work processed by us meet the quality standards of the industry and also that of our clients. Our stringent multi-layer QA process ensures that the accuracy percentage of the work processed by us stands at an average of 98.5%. Regular quality audits are conducted to verify the quality standards, and appropriate feedback is given to the staff based on those quality audits. TURNAROUND TIME Turn around time is as per the client’s requirements, which in most cases is 12 / 24 hours. We work ROUND THE CLOCK to ensure TAT is met as per client’s wishes. Customer Support Debug Technology offers complete and fully hosted call center solutions that keep your customers in sharp focus at all time. Technical Support The Technical Support Center/ IT Helpdesk provides offshore technical support services to customers of products and services through multiple channels like email, chat, voice and the web. Mail or Support Ticketing Debug Technology provide 24 / 7 Mail or Ticketing Support for the Technical or Non- Technical customer FEATURES AND BENEFITS Skilled and Committed professionals Dedicated professional management by industry experts Timely, cost-effective, Quality Work Flexible service to meet the specific needs Accurate Work, Highly secured and Confidentiality