Deca Consulting Ltd / CRAFT CRM

Deca Consulting is an Zoho Alliance Partner Specializing in the set-up, configuration, data-migration, implementation, training and support for support for CRAFT CRM (Zoho) for Craft Brewers, Craft Distillers, Craft Cideries and Small Wineries. ZohoCRM allows sales reps to go real-time and paperless; eliminating customer cards, notebooks, post-its and cocktail napkins. Our experience in both the alcohol beverage industry and SAAS technology helps us focus on the needs of the sales team to deliver an effective solution for tracking customer interaction, activity, product placement, communications and sales team collaboration in real-time. Sales Reps can manage accounts and prospects, schedule appointments, enter date stamped call notes, customer updates, shelf positioning, in-store displays, budget allocations and delivery instructions via iPhone/iPad both on and off line while in the field. Owners/Managers will appreciate Zoho's full suite of reporting including latest account activity, tap/shelf positioning and sales activity. These reports can be fully customized by date, account type, territory, Sales Rep or product. Customer data is instantly updated in the cloud, which allows users access to historic account data, inventories, sales volumes and the ability to share account notes with team members. - Specialists in the configuration and implementation of Zoho CRM and integrated applications. - Staff training and ongoing support of your system - Helping clients be better connected with their customers.