Pieter den Heten

What I do: I fix broken digital services. Many organisations spend millions on projects that fail because they focus solely on technology rather than understand human factors. I have led cross-cultural teams across six countries for Publicis Sapient, Staffbase, and enterprise clients such as DHL, Samsung, Mercedes-Benz, Adidas, Qantas, and Vodafone, with solutions that have impacted millions of users globally, producing measurable results. What I deliver for my clients: → Co-designed human-centric solutions → Embedded compliance, eliminating WCAG/GDPR retrofitting and penalties → Stakeholder alignment across cultures and sectors → Fractional executive leadership Mostly based in Helsinki, Finland 🇫🇮 Studying in Melbourne, Australia 🇦🇺 Working in Amsterdam, Netherlands 🇳🇱 I hold dual citizenship from Australia and the Netherlands, with work rights in AU, NZ, and the EU, and am eligible for a US E-3 visa.