Dictanova proposes a customer experience analysis software.
This SaaS platform is quick and simple to use and to deploy. It connects to your customer feedbacks sources (satisfaction surveys, customer reviews...) gathers and processes data in real time (comment, note, date, customer profile) and extracts actionables insights.
These insights are available through dynamic web dashboards adapted to the different kinds of users inside your firm. The Voice of the Customer is spread all accross the company, and becomes a strategic tool, for the top management as well as the operational services.
Dictanova works with customer oriented companies in the retail, service and tourism industries : FNAC, Feu Vert, Chronodrive, Société Générale Insurance, Banque Populaire Atlantique, Caisse d'épargne Bretagne Pays de Loire...
This platform mixes text mining and big data technologies and is also available in API mode, for all companies who face integration challenges.
Company Details
- Founded
- -
- Address
- 6 Rue René Viviani, Nantes,44200,france
- Phone
- 33285524236
- co****@****ova.com
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- dictanova.com
- Keywords
- sémantique, text mining, customer satisfaction, enquêtes de satisfaction, natural language processing, customer experience, voice of the customer, avis clients, customer feedback management.
- HQ
- Nantes
Dictanova Questions
Dictanova's helpline number is 33285524236
Dictanova's website is dictanova.com
Dictanova's LinkedIn profile is https://fr.linkedin.com/company/dictanova
Dictanova's industry is
Software Development
Dictanova's top competitors are
Regnr,
Sevdesk,
Double T Agency Fzco,
Unpatient,
Kazartt,
Chronodrive,
Urssaf Nord - Pas-De-Calais,
Easiware,
Cpam De Lille-Douai,
Analytics Ltd Sp. Z O.o..
Dictanova's support email address is contact@dictanova.com
Dictanova's categories are Software Development
Dictanova's founding year is 2011
