Customer experience studio Pulse is working to evaluate the customer experience - in the digital channels : web-sites and mobile apps,
- in the offline channels: cafe, restaurant, store.
We have unique methodology how to estimate the current level of digital customer experience by following steps -
1) Audit of Customer Journey Map
2) Analysis of service functionality
3) Estimation of the emotional design and trust
and create a vision how to
1) Fix all the pain points in existing Customer Journey
2) Design the Blueprint of the service
3) Implement the new ideas based on the insights from research results
in order to
1) Increase the level of customer satisfaction
2) Build robust company processes
3) Get more profitability of your business
Company Details
- Founded
- -
- Address
- Porto, Pt
- Industry
- Research Services
- NAICS
-
Scientific Research and Development ServicesResearch and Development in the Physical, Engineering, and Life SciencesResearch and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology)
- Website
- https://medium.com/e-grocery
- HQ
- Porto
"pulse", Cx Studio Questions
"Pulse", Cx Studio's website is https://medium.com/e-grocery
"Pulse", Cx Studio's LinkedIn profile is https://pt.linkedin.com/company/digital-customer-experience-studio-pulse
"Pulse", Cx Studio's industry is
Research Services
"Pulse", Cx Studio's top competitors are
Ailet Solutions,
Krishtop Foundation,
Hilti North America,
Coffee Stain Studios,
Tri-Zen International,
Diales,
Tenaris,
Gunvor Group,
Groupama Nord-Est,
Non Emergency Medical Transportation Accreditation Commission®(Nemtac ®).
"Pulse", Cx Studio's categories are Research Services
"Pulse", Cx Studio's founding year is 2017
