Digital Airline Operations

Every day, every airline’s Operations Control Center makes tradeoffs that affect flights, passengers, crew, ground staff, on-time performance, and profitability. How do management in frontline staff in airline operations know they are making the best choices? How do they predict, in real time, the impact of each decision on the rest of the system? Today’s answer is, they don’t. Thanks to such constraints as deficient data, organizational silos, lack of transparency, and sheer complexity, they are flying at least partially blind. Until now.