DKMA provides detailed surveys, advisory & training services that help airports around the world deliver the experience their passengers want.
DKMA Surveys - Spend more time using information & less time producing data
DKMA's complete suite of detailed passenger surveys provide all the data you need to understand the people who are your passengers, engage with them and find out what they want from the airport experience. See what drives satisfaction and what is making passenger unhappy so you can fix it.
DKMA Advisory Services - Get practical solutions to the problems you are facing
DKMA advisory services deliver expert help and insight enabling you to improve satisfaction levels faster. Our team of experts has helped over 300 airports improve the passenger experience. Let us help you analyse your data, show you exactly why your satisfaction scores aren't increasing and what you need to do to improve them.
DKMA Training - Learn the secret to maximizing passenger satisfaction & spending at your airport
Learn best practices for managing service quality and how to apply these to your airport. DKMA training courses are designed around your individual airport and its challenges. Our experts analyse your customer service data to identify weaknesses in your service delivery then create a course specifically for you.
Company Details
- Employees
- 11
- Founded
- -
- Address
- Chemin Des Paquis, Lausanne,switzerland
- Industry
- Market Research
- NAICS
-
Marketing Research and Public Opinion Polling
- Website
- http://www.dkma.com
- Keywords
- airport market research, airport passenger surveys, airport forecasting, airport quality audits, airport business advisory, airport queue measurement, airport retail surveys, improving airport service quality, airport service quality.
- HQ
- Lausanne
Dkma Questions
Dkma's website is http://www.dkma.com
Dkma's LinkedIn profile is https://ch.linkedin.com/company/dkma
Dkma has
11 employees.
View email and phone details for 11
employees at Dkma.
Dkma's industry is
Market Research
Dkma's categories are Market Research
Dkma's founding year is 2005
