drumbi
the customer experience redefined…
In search of delivering the optimum customer experience, today’s customer-centric contact center is overflowing with a multitude of software solutions. These applications incorporate ticketing tools, workforce management, CRM databases, integrated voice response (IVR) and more…all intended to deliver the optimum customer experience for the discerning social customer.
drumbi, a five year old company based in Irvine CA, purposely created an omni-channel customer experience platform that
Delivers a delightful customer experience
Transports pre-authenticated information (context) to the agent along with who is calling and why they are calling
Fully integrates with your current solutions
Improves service levels including first cal resolution, average calling time and customer directed self-service
Our Value Proposition.
We allow the contact center to proactively engage customers across all modalities. Our disruptive cloud technology affordably brings a personalized caller experience to the customer service agent.
Turn your contact center into an engagement center!
Company Details
- Founded
- -
- Address
- 33 Tesla,
- in****@****mbi.com
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- drumbi.com
- Keywords
- Customer Experience Platform, Visual IVR, Call, Contact & Engagement Center, Custom Call Routing & Flow, Systems Integrator, Interactive Web Widget, Mobile (iOs & Android), Call Track Reporting, Cloud, Professional Services, Video On Hold, Dashboards, Marketing.
- HQ
- Irvine, CA
Drumbi Corporation Questions
Drumbi Corporation's website is drumbi.com
Drumbi Corporation's LinkedIn profile is https://www.linkedin.com/company/drumbi
Drumbi Corporation's industry is
IT Services and IT Consulting
Drumbi Corporation's top competitors are
Partnerhero,
Piperfinn Limited T/a Washington Vapes,
Subjective,
Octocorn Records,
Flowspire,
Stratovation Partners,
Crescendo,
Express Yourself Clothing,
Longboard Advisors,
Devmexico.
Drumbi Corporation's support email address is info@drumbi.com
Drumbi Corporation's categories are IT Services and IT Consulting
Drumbi Corporation's founding year is 2010
