e-mediate Communications Inc.

e-mediate is a modern organization specializing in online support for the future of customer interaction. eCommerce has seen exponential growth in recent years and due to external factors, 2020 has driven consumers to drastically increase online purchasing rather than physical retail locations. An adverse effect of online purchasing is the demand for online support and immediate response to customer inquires. e-mediate has the solutions to provide live chat support providing your customers with direct feedback in real-time. Customers have grown tired of excessive phone queues only to be directed to never-ending prompts that add to the frustration and overall dissatisfaction of their experience. e-mediate is the future of customer support and overall improved client satisfaction. Located in the Greater Vancouver Region, e-mediate provides local and international support to some of the largest online retail companies in the world.