EC Group

EC Group is one of the UK’s leading providers of specialist outsourced logistics and direct marketing support services, which include Response Handling, Fulfilment, Mailings, Storage, Distribution and E-Commerce Solutions. Our operations are tailored to meet each client’s individual requirements, from the handling of simple one-off distributions and mailing campaigns, through to total project management of design, print, storage, fulfilment and distribution contracts. We have many years experience in providing business services to some of the UK’s most prestigious companies and organisations. We are fully accredited to ISO 9001, 14001 and 22301 and registered members of the DMA (as a Response Management Specialist), FTA and UKWA. We provide a bespoke service to meet all of our clients’ specific requirements, leveraging our combined expertise across a broad customer base to provide added value benefits and scaleable, future-proof solutions. Customer Services - Multi-channel contact centre services - Response handling of free or priced goods - Mail order fulfilment - E-commerce solutions - Data-capture, database and subscription services - Merchandise sourcing and procurement Fulfilment & Logistics - Collation and packing of product & POS kits - Warehousing and inventory management - National and international distribution - Returns and reverse logistics Marketing Communications, Design & Print - Print on demand - Direct marketing and mailing services - Commercial print