We believe in using technology to make agent-led customer interaction a profitable, premium product that people love. We use technology not as a direct replacement for human interaction with customers, but in a complementary way that leads to the best possible customer experience.
We believe customer service provided by real people is a premium service that people appreciate and demand. Avoid the race to the bottom on price and provide a service people are willing to pay more for.
Contact Centres are all about the people that work there, full of life and character. You have trained them well and they have countless hours of experience. They are able to empathise with the people they interact with. This is a personal service that technology alone cannot provide.
We work with you to blend clever technology into your contact centre enabling you to be more competitive. We believe the end result is a product that you will be proud of.
We work with SME contact centres and we know they need cost effective solutions. They need flexibility and every penny they spend is important. We are not afraid of challenging requirements. We know the good and bad bits behind the tech company’s sales pitch. We work in EMEA, USA and APAC.
Engage Experts in now 3 years old! Built on the experience and professional network gained from 21 years delivering technical solutions to the Contact Centre industry.
Company Details
- Employees
- 1
- Founded
- -
- Address
- Adastral Park, The Ross Building,united Kingdom
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- engageexperts.co.uk
- Keywords
- Contact Centre, Agent Desktop, Integration, Automation, Telephony, Amazon Web Services, Software Delivery, Cloud Services, Contact Center, Software Development, CTI, CallScripter, EasyScripter, Call Center, Call Centre, Outsourced Contact Center, Outsourced IT.
- HQ
- Martlesham Heath, England
Engage Experts Ltd Questions
Engage Experts Ltd's website is engageexperts.co.uk
Engage Experts Ltd's LinkedIn profile is https://uk.linkedin.com/company/engage-experts-ltd
Engage Experts Ltd has
1 employees.
View email and phone details for 1
employees at Engage Experts Ltd.
Engage Experts Ltd's industry is
Software Development
Engage Experts Ltd's top competitors are
Les Enterprises Gryka Inc,
Think Biz Management Consultancies,
Engage Experts International,
One Events And Experiences,
Zidan Management Group, Inc,
Trampoline Parks, Llc,
Engage Experience Llc,
Les Enterprises Alkomkam,
Engage Experts,
Engage Expert Agency.
Engage Experts Ltd's categories are Software Development
Engage Experts Ltd's founding year is 2016
