Engage Systems

Merchants and customers want to engage and communicate but to do so they must use existing communication channels, outside the sale, such as email, text, and messaging. All of these channels require some type of personal information. In addition to the friction of having to provide and collect that information, there has been a massive market shift in customer behavior and restrictions related to personal data making it even harder for merchants and customers to engage. Today, 81% of Americans don’t believe providing personal information to merchants is worth it, and 75% of the world's population is covered by modern privacy laws up from only 10% four years ago. The world needs a communication channel designed specifically for commerce in today’s data protection era. Engage solved this critical problem using the one universal touch point for all commerce around the globe … the sale itself. There have been a lot of amazing advancements in payment technology but the card transaction itself has never changed or evolved. Card transactions are used only for monetary settlement and displayed as static, information-only line items in cardholder applications. Engage’s patented technology represents true innovation by evolving existing card transactions into a modern communication channel solving all of the current limitations of existing channels. We do that by using a standard card transaction to connect buyers and sellers enabling them to communicate directly within their mobile or web-based digital banking applications without requiring any personal information or any changes to merchant systems. Customers simply make a purchase and are connected to merchants where they shop. Not only that but Engage turns historically static transactions into dynamic, two-way engagement points.