ePacific Telecom is a leading provider of AI-powered omni-channel contact center solutions. We specialize in providing Software-as-a-Service (SaaS) solutions that help businesses of all sizes to efficiently manage their customer communication processes across various channels, including phone, email, chat, social media, and more.
Our AI-powered solutions leverage the latest technologies, such as natural language processing (NLP), machine learning (ML), and speech recognition, to provide businesses with personalized, efficient, and consistent communication experiences across all channels. This helps businesses to enhance their customer satisfaction levels and build stronger customer relationships.
At ePacific Telecom, we believe that customer satisfaction is crucial to the success of any business. That's why we are committed to providing our customers with the best possible solutions and services that meet their unique business needs. Our team of experts works closely with our customers to understand their requirements and provide customized solutions that drive their business growth.
With our SaaS solutions, businesses can improve their operational efficiency, reduce costs, and gain valuable insights into their customers' behavior and preferences. Our solutions also help businesses to increase customer retention and loyalty by providing a seamless and personalized customer experience.
Join ePacific Telecom today and experience the power of our AI-powered omni-channel contact center solutions. Let us help you transform your customer communication processes and take your business to new heights!
Company Details
- Employees
- 46
- Founded
- -
- Address
- 607 Xo Viet Nghe Tinh Street, Binh Thanh,ho Chi Minh 700000,oo
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- epacific.com.vn
- Keywords
- Giải pháp Trung tâm liên lạc được hỗ trợ bởi AI, Quản lý trải nghiệm khách hàng đa kênh, Tích hợp trợ lý ảo và Chatbot, Xử lý ngôn ngữ tự nhiên (NLP) cho dịch vụ khách hàng, Phân tích dự đoán cho Trung tâm liên lạc, Giải pháp hỗ trợ khách hàng tự động, Hệ thống định tuyến và xếp hàng thông minh, Hỗ trợ khách hàng đa ngôn ngữ, Phân tích tình cảm và phản hồi của khách hàng, Học máy để tối ưu hóa Trung tâm liên lạc, Omni-channel Contact Center, SIP Trunk, Voice Brandname, SMS Brandname, 1900 Premium number, 1800 toll free number, AI-Powered Contact Center Solutions, Omni-Channel Customer Experience Management, Virtual Assistant and Chatbot Integration, Predictive Analytics for Contact Centers, Automated Customer Support Solutions, Multi-lingual Customer Support, Sentiment Analysis and Customer Feedback, Intelligent Routing and Queuing Systems, Machine Learning for Contact Center Optimization.
- HQ
- Binh Thanh, Ho Chi Minh
Epacific Telecom Questions
Epacific Telecom's website is epacific.com.vn
Epacific Telecom's LinkedIn profile is https://www.linkedin.com/company/epacific-telecom
Epacific Telecom has
46 employees.
View email and phone details for 46
employees at Epacific Telecom.
Epacific Telecom's industry is
IT Services and IT Consulting
Epacific Telecom's top competitors are
Fpt Software,
Hyphens Pharma International Ltd.,
Novavente Limited,
Nfq,
Aims,
Randamu Anime,
Webriq-Stackshift,
Equitymaster Research Private Limited,
Epacific Technologies Private Limited,
Epacific Technolog Private Limited.
Epacific Telecom's categories are IT Services and IT Consulting
Epacific Telecom's founding year is 2015
