EPIK | User Experience (UX) Consultancy

EPIK are a user experience design consultancy, specialising in crafting customer experiences across digital environments, opening up new opportunities for businesses to engage digitally with their customers. We specialise in the design of booking engines, application engines, business applications, mobile applications and responsive design. Working across, eCommerce, Banking, Financial, Government, Healthcare and Travel and Leisure industry sectors. We introduce a methodical, empathetic and humanistic approach to design, comprising of user-centered design principles. We dedicate ourselves to specific aspects of the job, focusing on research, planning and design services within digital production. We provide all the required User Experience assets, design toolkits, design frameworks and guidance to produce seamless digital products efficiently without heavy, costly documentation. Essentially we get you and your project on the right track, with a focused design-lead skill set. We work hand in hand with development, SEO, marketing, advertising, branding and creative agencies in order to produce well-rounded and considered products. Products that are both validated by the customers, and business objectives. Before putting pen to paper, we strive for understanding. Amongst many others we adopt engaging techniques such as heuristic reviews, competitor analysis, best practice research, stakeholder interviews, design workshops, analytical analysis, and persona development to gain and empathetic understanding of customers. Using a user-centered design model that consists of 5 key stages, discovery, ideation, validation, iteration and delivery we keep ourselves, efficient, productive and focussed on useful, transformational design that retains and empowers your customers.