Enghouse Interactive France / Eptica
Software Development
Boulogne Billancourt, Paris, Fr
30 employees
- Employees
- 30
- Contacts
- 1
- Emails
- 1
Enghouse Interactive France / Eptica Overview
- Headquarters
- Boulogne Billancourt, Paris, Fr
- Phone Number
- Available in AeroLeads
- Website
- eptica.com
- Industry
- Software Development
- Employees
- 30
- Founded
- 2001
- Funding
- 9.1M
- Company Email
- Available in AeroLeads
- NAICS
-
Software Publishers
About Enghouse Interactive France / Eptica
Enghouse Interactive France (ex Eptica) est le leader des plateformes intelligentes pour l’expérience client, maillon clé de la chaîne de valeur des entreprises. Plus de 400 marques confient Enghouse la gestion de leur relation client (voix, self-service, email, chat, video, messenger, réseaux sociaux) ainsi que l’analyse de la voix du client grâce à vecko, la seule solution d'intelligence client du marché français. La suite de logiciels Eptica embarque une technologie unique fondée sur une IA hybride (Traitement Automatique du Langage Naturel (TALN), Text Analytics, Machine Learning) adaptée aux problématiques spécifiques de la relation client afin d’augmenter la satisfaction client et la compétitivité du service client, et fournir aux marques de l’intelligence pour améliorer l’expérience sur tout le parcours client.
Enghouse Interactive France / Eptica Contact Details
- People in AeroLeads
- 4
- With contact data
- 1
- Email contacts
- 1
- 25.0% coverage
Enghouse Interactive France / Eptica Org Chart
Sample employees and titles| Name | Title | Location | Contact |
|---|---|---|---|
| Laurent Peaucelle | Director of Cloud Operations (Hosting |
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|
| Alex Wilkinson | Head of Business Development at Eptica | Greater Reading Area, United Kingdom |
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|
| Anne-Merete Jensen | Senior Business Consultant at Enghouse |
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|
| Joanna Allouche | Customer Success Manager Chez Enghouse |
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|
Employees by Management Level
Individual contributor
10 profiles
Manager
4 profiles
Director
2 profiles
VP / Head
1 profile
Senior / Lead
1 profile
Department Contact Coverage
| Department | Contacts | Phone | |
|---|---|---|---|
| General | 3 | 3 | 0 |
| IT | 2 | 2 | 0 |
| Sales | 1 | 1 | 0 |
| Finance | 1 | 1 | 0 |
Enghouse Interactive France / Eptica Tech Stack
Engineering
2 profiles
Cloud / infrastructure
1 profile
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