eRx Solutions

eRx Solutions, a Two Labs, LLC company, works with manufacturers in the EHR/ePrescribing space to both proactively expedite product visibility within EHR platforms and reactively resolve issues faced by sales representatives in the field post-launch. Our unique approach both ensures prescribers have access to your product during the critical launch phase and removes a potential distraction from your sales representatives, allowing them to focus on detailing clinical benefit with prescribers. As eRx Specialists, we efficiently triage the myriad of product-specific issues that frequently affect product listings within the EMR. Our Issue Resolution program results in your product being listed for e-prescribing availability within weeks rather than months. This creates the opportunity for physicians to write more prescriptions, sooner, for your product. We also train your sales representatives to troubleshoot eRx product issues—on the spot in the physician’s office—arming them with specific questions to ask the staff if it says it can’t find your product in the EMR/eRx device. If the issue cannot be resolved onsite, our team has developed a unique iOS App—which can be customized and branded to your company—allowing your sales representative to submit issues for triage in less than two minutes. It also provides additional tools and resources to navigate EMR dialogue within the HCP office and manually load products, if possible. ERx Solutions’ proprietary systems and processes allow us to regularly provide case management information to your executives, using reporting and dashboards from Salesforce.com to track resolution of eRx issues. Even better, we resolve 85 percent of those e-prescribing issues in two business days. To get your products listed faster, contact us at info@twolabs.com or visit: http://twolabs.com/services/commercialization/e-prescribing/