Event Enrichment HQ

Welcome to the world's only SAAS specifically built for Event Enrichment. So just what is Event Enrichment you ask? It is the process of classifying events and enhancing them with pertinent information that accelerates remediation efforts. Enrichments typically include the name / contact details for the person / team associated with the event source (application, server, router, switch etc), as well as any known steps for triage and remediation. For example, an event arrives from a Network Management System (NMS) denoting the failure of a critical interface on a router. Upon receipt, we add escalation and remediation to the event and forward it to the Network Operations Center / on-call engineer responsible for the event source. As a general rule, by inserting this highly pertinent information into the actual event, mean time to repair (MTTR) is dramatically reduced, your NOC folks will send you cookies, and the world becomes a better place. Sign up for the Event Enrichment Platform at http://www.eventenrichment.com