Evosa

Imagine unlocking hidden cost savings and boosting satisfaction simply by listening. At Evosa, we leverage feedback from across your organization to pinpoint duplication, wasted effort and areas for improvement - ultimately making you more efficient, more attractive and a better place to work. From helping small businesses start collecting reviews to supporting more established firms make sense of existing feedback - we turn insights from customers, employees and stakeholders into tangible actions and improvements. By uncovering hidden inefficiencies and areas for improvement, we help our clients lower their cost to serve, cost to acquire and staff turnover. Specialisms include Trustpilot, Google Reviews, Survey design, Data analysis & Event feedback. Evosa also help evaluate and evolve the identity of your business by developing your brand to truly capture what you do, but crucially how you do it too. Let your logo, font, website, social media, communications and more speak for you at first glance, so you have confidence that customers, colleagues and communities know who you are right away. Develop a cohesive, holistic and long-term marketing strategy that is right-sized to your business to eclipse your competitors and achieve your goals. Take the planning and delivery of your Marketing off your plate so you can focus on doing what you do best. Speaking to your customers should never be taken for granted - but sometimes as a small business owner or sole trader in particular you have so much to manage that you might not be able to respond as quickly as you need to, costing you reputational damage and potentially losing leads. Having a defined and expertly crafted communications suite can speed up your response times and ensure those leads do not fall through the cracks. Work with a qualified journalist and Chartered Marketer to develop a professional and effective comms catalogue that you can call on throughout your customer journey.