Facua company information, Employees & Contact Information

‘This billionaire owes you money": FACUA targets Ryanair's CEO in campaign denouncing massive fraud by the airline FACUA-Consumidores en Acción

New judgment: Vueling ordered to refund a FACUA member the surcharge he paid to fly with hand luggage FACUA-Consumidores en Acción

Familias Numerosas de Madrid wins the award for Worst (and Most Sexist) Ad of 2024 FACUA-Consumidores en Acción

Endesa, Santander and Vodafone, nominees in the 12th edition of the Worst Company of the Year Awards FACUA-Consumidores en Acción

Third sentence against Luis Pineda: he accused FACUA of organised crime and linked it to a corruption case FACUA-Consumidores en Acción

FACUA launches its website in English FACUA-Consumidores en Acción

FACUA updates its corporative image FACUA-Consumidores en Acción

FACUA launches a platform for those affected by illegal hand luggage charges and other irregularities in the airline industry FACUA-Consumidores en Acción

Olga Ruiz, re-elected president of FACUA at its 5th Congress FACUA-Consumidores en Acción

FACUA recommends to complain in view of Bolivian airline Aerosur s cessation of operations FACUA-Consumidores en Acción

FACUA regards the announcement made by Zetta as a joke FACUA-Consumidores en Acción

A FACUA's associate is refunded 2,050 Euros paid for a vehicle with an altered odometer FACUA-Consumidores en Acción

Salmonella in eggs: FACUA calls on Consumer Affairs to clarify why it has been hiding the outbreak alert for 5 months FACUA-Consumidores en Acción

FACUA reports three Twitter accounts offering jobs which hide a fraud using premium rate numbers FACUA-Consumidores en Acción

The new FACUA is born, and so begins the Fight against Abuses FACUA-Consumidores en Acción

Olga Ruiz, new President of FACUA FACUA-Consumidores en Acción

Consumers choose El Corte Inglés' "0% complaints" as the Worst (and most sexist) Ad of the Year FACUA-Consumidores en Acción

The top 10 Spanish NGO with the most followers on Twitter FACUA-Consumidores en Acción

Healthcare, telecoms and finance were the most complained about sectors from members of FACUA in 2018 FACUA-Consumidores en Acción

Listeria outbreak: FACUA sues Magrudis for possible crime against public health FACUA-Consumidores en Acción

Water supply bill varies by up to 479% according to a FACUA analysis including 57 cities FACUA-Consumidores en Acción

FACUA reports Netflix: the price increase on its plans violates consumer legislation FACUA-Consumidores en Acción

Complaints made by FACUA in 2018 resulted in 4 million euros in fines FACUA-Consumidores en Acción

FACUA calls on the Public Prosecutor to investigate a sexist advert of the car rental company Sixt FACUA-Consumidores en Acción

Spanish 902 customer service phone lines are considered the Worst Company Practice of the Year by consumers FACUA-Consumidores en Acción

Risk 'traffic lights' for financial products are now compulsory, which will not avoid new mass frauds to occur FACUA-Consumidores en Acción

The Worst Company of the Year is Telefónica Movistar FACUA-Consumidores en Acción

Renfe sentenced to pay out 465 euros in compensation to FACUA member who missed a flight due to AVE train cancellation FACUA-Consumidores en Acción

Ticket resale: Following FACUA's report, Catalonia takes disciplinary action against a subsidiary of Ticketmaster FACUA-Consumidores en Acción

FACUA initiates relations with consumer organizations in Europe FACUA-Consumidores en Acción

The Cuban ambassador visits the headquarters of FACUA and FACUA Foundation FACUA-Consumidores en Acción

Groundbreaking sentence: Ausbanc's owner, Luis Pineda, forced to tweet his sentence for defamation against Rubén Sánchez through social networks FACUA-Consumidores en Acción

Watch out for this abusive behaviour by eDreams: when cancelling a trip due to Covid, you can't refund only 65% of the price FACUA-Consumidores en Acción

This is the Worst (and Most Sexist) Advert of the Year FACUA-Consumidores en Acción

Government lies about the electricity social tariff: there is no "discount of 25% or 40% for electricity bills" FACUA-Consumidores en Acción

FACUA creates a national platform for those affected by Orizonia FACUA-Consumidores en Acción

FACUA considers that internet platforms such as Uber must follow the existing legislation to guarantee users' rights FACUA-Consumidores en Acción

FACUA advises against taking cars to the garage if Volkswagen does not guarantee that they will maintain their performance FACUA-Consumidores en Acción

Fake cream: FACUA reports five manufacturers and supermarkets for fraud in King cakes FACUA-Consumidores en Acción

Bankia's offer is a trap: trying to refund invested money plus 1% and not the legal interest rate of 4% FACUA-Consumidores en Acción

Salmonella outbreak in Europe: FACUA calls for egg data to be made public FACUA-Consumidores en Acción

FACUA calls for 24-year prison sentence and 20 million Euros fine for those responsible for Afinsa FACUA-Consumidores en Acción

FACUA recommends users to formally complain about Endesa's fraudulent charges of the new network extensions FACUA-Consumidores en Acción

Banco Santander voted Worst Company of the Year 2023 by consumers FACUA-Consumidores en Acción

These are the 10 Spanish NGOs with more followers on Facebook FACUA-Consumidores en Acción

We did it: Movistar will end the biggest fraud reported by FACUA in recent years. #liberamimovil FACUA-Consumidores en Acción

FACUA takes Movistar to court due to the illegal tariff increase of the Movistar Fusión deal FACUA-Consumidores en Acción

FACUA calls for a boycott against Iberdrola, Endesa and Naturgy FACUA-Consumidores en Acción

FACUA detects differences of up to 87% in price for a bottle of whole milk FACUA-Consumidores en Acción

11 Afinsa executives condemned up to 12 years in prison for stamp fraud FACUA-Consumidores en Acción

FACUA reports 14 companies for violating national legislations and the new European Regulation on air services FACUA-Consumidores en Acción

Vodafone voted The Worst Company of the Year by consumers FACUA-Consumidores en Acción

FACUA rejects the Constitutional Court sentence about the conscientious objection to the morning-after pill FACUA-Consumidores en Acción

Movistar, voted again as The Worst Company of the Year by consumers FACUA-Consumidores en Acción

Usury: Inherited a debt of 10,000 euros with Wizink and the bank ends up having to pay back 18,000 euros FACUA-Consumidores en Acción

Usury: Wizink ordered to cancel 7,000 euros of interest on a revolving credit card of a FACUA affiliate FACUA-Consumidores en Acción

FACUA reports Movistar, Orange, Jazztel, Ono and Phone House for 'fining' network change bluffs FACUA-Consumidores en Acción

Banks, telecommunication and energy companies, the most reported to FACUA by consumers in 2013 FACUA-Consumidores en Acción

The National Competition Commission sanctions six insurance companies for price-fixing FACUA-Consumidores en Acción

FACUA advises Ukrainian residents in Spain on their consumer rights FACUA-Consumidores en Acción

FACUA denounces Ryanair for using its female workers as a sexual lure FACUA-Consumidores en Acción

The Council of Consumers and Users of Andalusia supports FACUA FACUA-Consumidores en Acción

PortAventura threatens to refuse entry to those who criticise the theme park on social networks FACUA-Consumidores en Acción

FACUA reports Movistar, Vodafone, Orange and Yoigo for sabotaging their terminals so they cannot be used with the competition FACUA-Consumidores en Acción

Listeria outbreak: detained the "de facto company manager" of Magrudis, his two sons and two others FACUA-Consumidores en Acción

The CNMC fines Endesa 300,000 euros for defrauding a member of FACUA and taking away his energy allowance FACUA-Consumidores en Acción

FACUA joins Greenpeace supporters and calls for the release of 'Arctic Sunrise' FACUA-Consumidores en Acción

Yoigo stops selling blocked handsets but refuses to free the ones already sold FACUA-Consumidores en Acción

What was the Worst (and most sexist) Ad of the Year in 2021? You can now vote #ElAnuncioMásMachista FACUA-Consumidores en Acción

FACUA creates a new consumers' association in Madrid FACUA-Consumidores en Acción

FACUA calls on the public prosecutor to investigate if Iberdrola committed a crime against the market and consumers FACUA-Consumidores en Acción

FACUA criticises the Government for not implementing the new European regulation on tobacco advertisement FACUA-Consumidores en Acción

FACUA denounces Grupo MásMóvil for a serious security hole in its portability protocol FACUA-Consumidores en Acción

Spanish Government gives total freedom to energy suppliers to apply enormous rises on tariffs, FACUA warns FACUA-Consumidores en Acción

Those affected by Big Sound Festival's line-up change can ask for a refund, FACUA warns FACUA-Consumidores en Acción

Consumer Affairs fines four airlines more than 150 million euros for hand luggage charges denounced by FACUA FACUA-Consumidores en Acción

"0% complaints": FACUA reports El Corte Inglés for their sexist Mother's Day campaign FACUA-Consumidores en Acción

Second case of cabin depressurization of a Ryanair flight within a few days FACUA-Consumidores en Acción

FACUA achieves a 100,000 Euros fine on Canal+ for registering a client issued a fraudulent contract on the Asnef debtor blacklist FACUA-Consumidores en Acción

FACUA reports Jazztel and Vodafone as they keep breaking the law by charging their costumers for paper bills FACUA-Consumidores en Acción

Users' action following an eDreams error when applying a deal gets the company to step back FACUA-Consumidores en Acción

FACUA denounces airlines Wizz Air, Transavia and Eurowings for illegal charges for hand luggage FACUA-Consumidores en Acción

These are the new requirements for getting the so called 'social tariff' on your electricity bill FACUA-Consumidores en Acción

The Bank of Spain urges banks to charge only one fee for withdrawing money from ATMs but does not notifies fines FACUA-Consumidores en Acción

Mercadona changes the lactose-free labelling of chocolate following FACUA's intervention FACUA-Consumidores en Acción

To pass the B driving licence the first time costs an average of 739 euros FACUA-Consumidores en Acción

FACUA reported Vitaldent in 2015 for shirking its responsibility following complaints against its franchises FACUA-Consumidores en Acción

FACUA reports Cinesa group for not allowing access to their cinemas with food and drinks bought elsewhere FACUA-Consumidores en Acción

Users pay up to 200 Euros yearly in bank commission fees, according to research by FACUA FACUA-Consumidores en Acción

FACUA advises those affected by Corporación Dermoestética closure to request their pending treatments FACUA-Consumidores en Acción

FACUA reports Santander for misleading advertising in an ICO Renta Universidad student loan campaign FACUA-Consumidores en Acción

FACUA reports the five cinemas of Kinépolis for forbidding access with food and drinks bought elsewhere FACUA-Consumidores en Acción

FACUA reminds Ryanair that it must compensate those affected by the strike FACUA-Consumidores en Acción

FACUA reports Clickair, Easyjet, Vueling and Ryanair for hand luggage charges FACUA-Consumidores en Acción

The Platform created by FACUA for consumers affected by the Volkswagen scandal already counts more than 20,000 members FACUA-Consumidores en Acción

Tarragona, San Sebastian and Pamplona have the most expensive taxis of 45 cities surveyed by FACUA FACUA-Consumidores en Acción

Getting a B driving licence at the first attempt costs an average of 692 Euros, according to FACUA's analysis FACUA-Consumidores en Acción

And The Worst Company of 2014 is... Gilead, the company producing Sovaldi, the new medicine to treat Hepatitis C FACUA-Consumidores en Acción

Barcelona and Madrid are once again the cities with the most expensive cinemas, according to FACUA's analysis FACUA-Consumidores en Acción

A premium rate number gives massive missed calls and charges three Euros when it is called back FACUA-Consumidores en Acción