Feersum Engine

Feersum Engine is a customisable chatbot optimised for African markets. Using natural language processing and machine learning, it brings artificial intelligence and conversational interaction to large audiences for customer support, brand marketing and public service outreach in a cost-effective way. Developed by Technology Consultant and Software Developer, Praekelt - it enables people to talk to machines in their own language on chat platforms, apps or standalone sites. It is an engine that creates conversations and Natural Language Understanding API's that can be used together or independently. By drawing on Praekelt's highly mature JuneBug platform, users can chat over any platform that clients choose, including email, Slack, Facebook, Twitter, WhatsApp and SMS. Feersum Engine is a perfect solution for frontier markets like South Africa, where customers have a limited data allowance to download new apps to interact with brands. The chatbot is also designed to be multi-lingual, and can interpret questions in African and all international languages.