Field Solutions LLC, and OnForce Inc.

16 years experience in the IT industry repairing, building, upgrading, and troubleshooting computer systems, servers, laptops, networks, LAN, POS and printers. Solid technical aptitude and experience as it relates to PC hardware and technologies. Demonstrate eagerness to learn and have solid customer service skills. Strong quality focus, self-starter, independent worker and team oriented. Job roles include desktop support, hardware upgrades, hardware replacements, installations, deployments, migrations, virus isolation & removal, and problem solving. Have performed setup/configuration on all major brands and custom PC’s, Cisco (switches & routers), HP & Lexmark printers, routers, POS, kiosk, LAN, networks, VLAN, cabling, servers. Exp. with Windows (all platforms), DOS, MS Office Apps, Ghost, HTML, Apache, WAMP, MySQL, Windows Policies, Active Directory, and network protocols. Several technical certifications including CompTIA A+ and DCSE.