Fiko

Fiko is an AI-powered, unified inbox that gathers every customer message—from WhatsApp, Instagram, Telegram, email and live-chat—into one clean dashboard. Our smart‐reply engine understands intent in 20+ languages and answers in seconds, so teams spend less time tab-hopping and more time building real relationships. What makes us different? Built-in Marketing Workflows. Fiko doesn’t stop at support; it turns conversations into campaigns. Define a trigger (new follower, abandoned chat, birthday) → drag-and-drop a Journey → Fiko sends the right message, on the right channel, at the right moment. No extra tools, no exports—your support data feeds your marketing engine instantly.