Find & Finance

When Find & Finance was launched, the vision was crystal clear: to revolutionize the customer experience in the search and purchase of used motor vehicles, establishing an unrivalled vehicle finding service in the UK. The driving force behind this initiative was straightforward. After six years of close collaboration with numerous independent dealerships, franchised dealerships, and national supermarkets, it became evident that the primary focus was consistently on "selling the car, van, or bike," rather than offering a personalized service or guiding customers through the complexities of purchasing a used vehicle. The process of buying a used car, van, or bike is rarely straightforward; it is often time-consuming, stressful, and fraught with uncertainty. Built from the ground up, Find & Finance operates on the firm belief that an exceptional customer experience is pivotal to the entire used vehicle buying process. We define an exceptional customer experience as one that is: Simple, Safe, and Special. Utilizing these three core principles as our foundation, we have crafted a service that, in our sincere belief, delivers: 1. Ultimate Convenience (Simple) 2. Robust Guarantees & Comprehensive Warranties (Safe) 3. A Service Tailored to The Customer (Special) Our systems and processes are meticulously designed to ensure that the service our customers receive is consistent and entirely transparent. This not only results in a service that consistently achieves high levels of satisfaction but also relieves customers of the burdensome aspects of the process, focusing entirely on their needs.