Paragon Bank Outsourcing Solutions

Paragon Bank Outsourcing Solutions is a Business Process Outsourcer (BPO), specialising in the Asset Finance and Leasing Sector. Established in 1988, we have built a successful business model, offering UK and Pan European portfolio administration solutions including contract boarding, direct debit administration and invoice billing and collection, customer services, arrears management and portfolio reporting. Our objectives are to provide a client branded BPO solution, effectively managing the life-cycle of the portfolio and its agreements whilst the client concentrates on their own business development, visions and objectives. Our intention is to become an integral part of their business by providing an exceptional outsourcing solution. Five Arrows Outsourcing Solutions hold an “Above Average” Servicer rating from Standard and Poor’s, together with the ISO 9001:2008 Quality Standard and the ISO 22301:2012 Business Continuity Management System. As a division of the Paragon Bank Asset Finance, which in turn is a wholly owned subsidiary of The Paragon Bank Group, our business has extensive heritage and experience in the asset finance sector. We have a proven track record in the industry of managing large and complex European portfolios and are able to use our experienced staff, in-house language skills and extensive knowledge base to support a wide range of asset and agreement types. We are able to manage opportunities ranging from Portfolio Run Outs to new Captive Finance Companies and Securitisation Standby Servicer roles. Paragon Bank Outsourcing Solutions are the premier choice when selecting a BPO provider in the Asset Finance and Leasing Sector.