Focal Point Training and Consultancy Ltd

We are specialists in Shaping Workplace Behaviour in 3 key areas: Helping you create the right culture – identifying and embedding the behaviours, which lead to a respectful, collaborative workplace Helping you tackle inappropriate behaviour – tensions in teams, banter which crosses the line, people made the butt of an ongoing joke – these behavioural “grey” areas can get in the way of great performance Helping you repair working relationships - getting things back on track when relationships have broken down The way we work with you is built around our 4 key steps: Diagnose – clarify your outcomes and underlying causes Create – tailor a programme to achieve your outcomes Apply – facilitating highly practical, sensitive and engaging programmes – often with a mix of approaches Maintain – working with you beyond the programme or workshops to ensure learning is used and brings tangible results Institute of Leadership accredited programmes ILM approved centre for qualifications Our management and leadership programmes have been verified by two of Europe's foremost leadership bodies