Enthusiastic customers who will be happy to recommend you!
With Focus Feedback you measure and increase customer loyalty
At Focus Feedback we help many large (international) organisations to understand why customers are loyal and if they consider leaving we figure out why they leave, and more important, what actions it takes to keep them on board.
At Focus Feedback it is all about bringing customer experience to customer excellence. We do so by measuring Net Promoter Scores (NPS), Customer Effort Scores (CES) and collecting other relevant information such as reviews and ratings, at various touch-points. These data are gathered and analysed, allowing us to distribute helpful insights to the right people within (even the global) organisations in easy to use and meaningful dashboards.
Focus Feedback provides:
- helpful insights bringing you from customer experience to customer excellence,
- easy to use and meaningful dashboards,
- professional support and consultancy to make principles and systems work,
allowing you to serve more and more enthusiastic customers with a customer-loving team.
Focus Feedback serves, a.o.:
Bosch ● NEFF ● Siemens ● Rexroth ● Solitaire ● Ufesa ● Constructa ● VORM ● Heembouw ● Smile ● Vestia ● Servoy ● Waal ● Gaggenau ● Dura Vermeer ● BSH ● Boele & van Eesteren ● Unica ● Era Contour
Company Details
- Employees
- 10
- Founded
- -
- Address
- Ericsonstraat 2, Rijen,noord-Brabant 5121 Ml,netherlands
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- focusfeedback.nl
- Keywords
- Verbetermanagement, Feedbackmanagement, NPS, Net Promoter Score, eNPS, CES, Feedback, Klantonderzoek, Customer Experience, Employee Experience, Measuring satisfaction, Customer Engagement, Customer feedback analysis.
- HQ
- Rijen, Noord-Brabant
Focus Feedback Questions
Focus Feedback's website is focusfeedback.nl
Focus Feedback's LinkedIn profile is https://nl.linkedin.com/company/focusfeedback
Focus Feedback has
10 employees.
View email and phone details for 10
employees at Focus Feedback.
Focus Feedback's industry is
Software Development
Focus Feedback's top competitors are
Itmaten,
Chick&cheez,
Vybes - Works For You,
Boostcontent,
Galician Homes,
Designdew,
They Ask, You Answer Nederland,
Greenhouse Brand Managers,
Decontentfactory,
Nem Academy.
Focus Feedback's categories are Software Development
Focus Feedback's founding year is 2003
