We are a SAAS reseller and we focus on 5 key areas:
1. Customer Support: #Freshdesk #Freshchat, an omnichannel CX platform with embedded AI and Bots
2. ITSM and ESM: #Freshservice, an ITIL platform that is just so easy to use.
3. Digital Marketing: #MoEngage, a marketing automation software, focused on customer retention & engagement.
4. Work Force Management: #Injixo, easy to use WFM tool
5. CRM / Sales: #Freshsales, many CRMs out there but again does the same job in a much simpler way!
We are passionate about driving exceptional customer experiences and employee satisfaction through cutting-edge technologies 🌟
We are focussed on empowering businesses with top-tier Martech, ITSM, CX, EX,CRM and WFM Tools to revolutionize how businesses manage customer and employee interactions.
Please contact us if you're interested in optimizing your CX and EX through any of the tools I have mentioned above.
#SAAS #Omnichannel #CustomerSupport #Freshworks #AccountManagement #CustomerSuccess #CustomerExperience #EmployeeExperience #ITSMTools #CX #EX #SalesStrategy #CustomerOnboarding #Renewals #BusinessPerformance #TechInnovation #DigitalTransformation #WFM #Injixo # WorkforceManagement #MoEngage #Martech #CustomerRetention #B2CMarketingAutomation #Personalisation #Web&appEngagement #Unifiedviewofcustomer #OmnichannelCustomerEngagement #Marketing CampaignManagement # MultichannelMarketing #CRM #ESM #FreshTechAfrica
Company Details
- Employees
- 18
- Address
- 52 Firmount Rd, Cape Town,western Cape 7130,south Africa
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- freshtechafrica.com
- Keywords
- SAAS, Omnichannel, Customer Experience, ITSM, ITIL, WFM, Digital Transformation, Martech, EX, CX, MoEngage, Freshworks, Injixo, Marketing Campaign Management, Customer Retention, Workforce Management, Personalisation, Multichannel Marketing, CRM, ESM, Freshdesk, Freshservice.
- HQ
- Cape Town, Western Cape
Fresh Tech Africa Questions
Fresh Tech Africa's website is freshtechafrica.com
Fresh Tech Africa's LinkedIn profile is https://za.linkedin.com/company/fresh-tech-africa
Fresh Tech Africa has
18 employees.
View email and phone details for 18
employees at Fresh Tech Africa.
Fresh Tech Africa's industry is
IT Services and IT Consulting
Fresh Tech Africa's top competitors are
4di Technologies,
Austen Morris Associates,
Moengage,
Voice Scout,
Freshworks,
Standard Bank Group,
Kuseke Katia,
Ipt,
Fonds Pierre Castel,
Bhbw Sa (Pty) Ltd.
Fresh Tech Africa's categories are IT Services and IT Consulting
