The Financial Services and Pensions Ombudsman is an independent, impartial, fair and free service that helps resolve complaints from consumers, including small businesses and other organisations, against financial service providers and pension providers.
If you have a complaint about the conduct of a financial service provider or pension provider, and you cannot resolve your complaint with your provider, you can bring your complaint to the FSPO.
We deal with complaints through either informal mediation, leading to a potential settlement agreed between the parties, or formal investigation and adjudication, leading to a legally binding decision.
The FSPO is a values-driven organisation. Our values of fairness, integrity, independence, accessibility and effectiveness are embedded in our processes and procedures through our ongoing training and development programmes. At the heart of our values is a deep desire to deliver the best possible service for our customers.
We are committed to carrying out all of our functions in a fair, impartial, balanced and transparent manner. Our aim is to provide a professional and efficient service to all customers and act with integrity at all times. We strive to deliver a service that is accessible, high quality and meets our customer’s needs.
The FSPO operates under a team structure comprising:
Corporate and Communication Services
Customer Operations and Information Management
Dispute Resolution Services
Investigation Services
Legal Services
Company Details
- Employees
- 60
- Founded
- -
- Address
- Lincoln Place, Dublin,county Dublin D02 Vh29,ireland
- Industry
- Government Administration
- NAICS
-
Public AdministrationJustice, Public Order, and Safety ActivitiesSpace Research and TechnologyLegal Counsel and ProsecutionCorrectional InstitutionsParole Offices and Probation OfficesFire Protection
- Website
- https://www.fspo.ie/
- HQ
- Dublin, County Dublin
- Competitors
- Financial Ombudsman Service, Banking & Payments Federation Ireland, Financial Services Bar Association, Competition and Consumer Protection Commission, Financial Services Ireland (FSI), The Pensions Ombudsman, Department of Justice, Home Affairs and Migration, Bank of Ireland, Central Bank of Ireland, Financial Services Union.
Financial Services And Pensions Ombudsman (Fspo) Questions
Financial Services And Pensions Ombudsman (Fspo)'s website is https://www.fspo.ie/
Financial Services And Pensions Ombudsman (Fspo)'s LinkedIn profile is https://ie.linkedin.com/company/fspo
Financial Services And Pensions Ombudsman (Fspo) has
60 employees.
View email and phone details for 60
employees at Financial Services And Pensions Ombudsman (Fspo).
Financial Services And Pensions Ombudsman (Fspo)'s industry is
Government Administration
Financial Services And Pensions Ombudsman (Fspo)'s top competitors are
Financial Ombudsman Service,
Banking & Payments Federation Ireland,
Financial Services Bar Association,
Competition And Consumer Protection Commission,
Financial Services Ireland (Fsi),
The Pensions Ombudsman,
Department Of Justice, Home Affairs And Migration,
Bank Of Ireland,
Central Bank Of Ireland,
Financial Services Union.
Financial Services And Pensions Ombudsman (Fspo)'s categories are Government Administration
Financial Services And Pensions Ombudsman (Fspo)'s founding year is 2018
