Genesis is a veteran-led, U.S.-based virtual call center delivering secure, scalable customer support solutions to enterprise and government clients. We manage a nationwide workforce of certified remote Agents who specialize in customer service, technical support, and inbound sales across industries.
Our proven model enables clients to meet rising customer expectations while maintaining compliance, flexibility, and cost-efficiency. From Fortune 500 brands to public sector agencies, organizations rely on Genesis for consistent, high-quality call center services delivered entirely from U.S. soil.
We oversee the full agent lifecycle—including sourcing, onboarding, certification, and performance monitoring—ensuring our partners receive professional service aligned with their brand standards and operational goals. Calls are routed securely to our agents' home-based workstations, leveraging cloud-based infrastructure and industry best practices.
Whether supporting large-scale seasonal surges, 24/7 help desk coverage, or high-touch customer engagement, Genesis is built to serve. We are mission-aligned, contract-ready, and committed to delivering results that reflect excellence and reliability in every customer interaction.
Company Details
- Employees
- 17
- Founded
- -
- Address
- Fayetteville, Nc 28314, Us
- Industry
- Telephone Call Centers
- NAICS
-
Telephone Call CentersTelephone Answering ServicesTelemarketing Bureaus and Other Contact Centers
- Website
- genesiscustomercare.com
- Keywords
- U.S.-Based Remote Call Center Operations, Government & Commercial Customer Support, Inbound Sales & Order Processing, Technical Support & Troubleshooting, First Notice of Loss (FNOL) & Insurance Claims, Utilities Billing & Outage Support, Healthcare Scheduling & Member Services, eCommerce Returns & Fulfillment, Travel & Hospitality Bookings, Roadside Assistance Dispatch Services, Financial Services Application Support, Non-Emergency Medical Transportation (NEMT) Coordination, Mass Media Subscription & Warranty Support, Luxury Brand Customer Experience, International Emergency Response Call Handling, Omnichannel Support for Fitness & Technology Products, Food & Nutrition Discharge Communications, Electronic Security Account Resolution.
- HQ
- Fayetteville, NC
- Competitors
- Nova Call Center Services, GPG Call Center & BPO Solutions, CallCenter, CORPORATE CALL CENTER (Hiring Remote Customer Service Reps), Aspire Call Center Technologies LTD, Genesys, Hiring Work From Home Inbound Call Center Agents, Mics Call Center and Outsourcing Company, The Call Center Doctors, Work From Home Call Center Jobs.
Genesis Call Center, Llc Questions
Genesis Call Center, Llc's website is genesiscustomercare.com
Genesis Call Center, Llc's LinkedIn profile is https://www.linkedin.com/company/genesis-call-center-llc
Genesis Call Center, Llc has
17 employees.
View email and phone details for 17
employees at Genesis Call Center, Llc.
Genesis Call Center, Llc's industry is
Telephone Call Centers
Genesis Call Center, Llc's top competitors are
Nova Call Center Services,
Gpg Call Center & Bpo Solutions,
Callcenter,
Corporate Call Center (Hiring Remote Customer Service Reps),
Aspire Call Center Technologies Ltd,
Genesys,
Hiring Work From Home Inbound Call Center Agents,
Mics Call Center And Outsourcing Company,
The Call Center Doctors,
Work From Home Call Center Jobs.
Genesis Call Center, Llc's categories are Telephone Call Centers
Genesis Call Center, Llc's founding year is 2013
