OneDirect is India’s leading Customer Experience Management Company. Built for enterprises, with all CX modules under one roof. The product modules include:
1. Service Management Platform - Call, Email, Social, Blogs, Reviews, and many more. (Over 200 channel integrations)
2. Feedback Management Platform - Customers, Employees, and Partners
3. Messaging - FAQs, Smart help, and Live Chat.
4. Advance analytics engine - Command centers.
5. Service 360 - The one true view of the customer and his journey with the brand.
We work with brands across verticals like Consumer Electronics, Aviation, Automotive, BFSI, Government, Retail, Healthcare, Travel, Real Estate and Hospitality.
Company Details
- Employees
- 60
- Founded
- -
- Address
- Ground Floor, South Wing, Bpl Building, Arakere, Bannerghatta Main Road (Near Dairy Circle),india
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- onedirect.in
- Keywords
- Customer Engagement, Big Data, Analytics, Customer Experience Management, Digital transformation, Feedback solutions, Online reputation, Customer 360, social media, ORM.
- HQ
- Bangalore, Karnataka
Onedirect Questions
Onedirect's website is onedirect.in
Onedirect's LinkedIn profile is https://in.linkedin.com/company/getonedirect
Onedirect has
60 employees.
View email and phone details for 60
employees at Onedirect.
Onedirect's industry is
IT Services and IT Consulting
Onedirect's top competitors are
Tapzo,
Exotel,
Konnect Insights,
Leadsquared,
Nuclei,
On Direct Marketing Services,
Onedirect,
Yellow.ai,
Moengage,
Gupshup.
Onedirect's categories are IT Services and IT Consulting
Onedirect's founding year is 2013
