Global Help Desk Services, Inc. (GHDSi) provides you with enterprise quality help desk services.
Many IT and business leaders want the opportunity to focus on core initiatives and just have the help desk "work". That's our specialty. We'll free you from the pain and agony of hiring, staffing, training and managing help desk personnel. We'll provide you ITIL quality tools and workflow processes to resolve more incidents at the help desk, and free your Tier 2 and Tier 3 staff of unnecessary involvement.
All clients receive SLA's that are among the highest standards in the industry. Can you imagine every call to the help desk being answered by a pleasant, properly trained agent in less than 45 seconds? 24 hours a day and 365 days a year.
Our people, processes and technology give you the information to identify trends and anticipate training needs, increase responsiveness to your internal (or external) customers, and ultimately help you secure the reputation of providing quality service to those you service every day.
And should you be developing, expanding or releasing new product solutions for your customers, consider us as your customer-facing support partner. We support a wide variety of inbound support scenarios, but we are not a call center making outbound calls.
Contact Us: http://ghdsi.com/Contact.html
Company Details
- Employees
- 79
- Founded
- -
- Address
- 521 Cromwell Avenue, Rocky Hill,ct 06067,united States
- Industry
- Information Technology & Services
- Website
- ghdsi.com
- Keywords
- Help Desk Outsourcing, Outsourced Product Support (for Customers), Outsourced Software Support, Outsourced IT Support, Outsourced Technical Support.
- HQ
- Rocky Hill, CT
Global Help Desk Services, Inc. Questions
Global Help Desk Services, Inc.'s website is ghdsi.com
Global Help Desk Services, Inc.'s LinkedIn profile is https://www.linkedin.com/company/global-help-desk-services-inc-
Global Help Desk Services, Inc. has
79 employees.
View email and phone details for 79
employees at Global Help Desk Services, Inc..
Global Help Desk Services, Inc.'s industry is
Information Technology & Services
Global Help Desk Services, Inc.'s top competitors are
America's Remote Help Desk,
Motor Vehicle Network,
The Guild Of Rvm (Real Va Magic),
Globaldesk Llc,
Tata Consultancy Services,
Ogs Technology,
Coopsys,
Pleasant Street Wealth Advisors,
Active Directory Services,
Onsitein60.
Global Help Desk Services, Inc.'s categories are Information Technology & Services
Global Help Desk Services, Inc.'s founding year is 2002
