Golden Hour

Golden Hour is the leader in Emergency Medical Transport Billing and Reimbursement, Dispatch, Transfer Center, and Clinical Charting. With over 20 years of demonstrated performance, Golden Hour supports a national footprint of long-time client partnerships with recognized Air and Ground EMS programs with our proven services and technologies and currently support over 80% of the air medical transportation industry and 20% of the ground EMS transport market. These organizations have leveraged our significant focused industry knowledge and expertise to improve collections and compliance. Our compliance-oriented revenue collection services have processed over $6.5 Billion in Claims on behalf of our EMS Clients. With several technology methodology and process patents, Golden Hour continues to support and enhance all of these solutions and remains a true innovator at the forefront of the EMS transport industry. Golden Hour’s mission is to form a Strategic Partnership with its clients to increase compliant collections, reduce compliance risk, and improve overall transport documentation and operational efficiency. Golden Hour provides an integrated patented suite of business process management and technology solutions for Dispatch, Transfer Center, Clinical Charting, and Decision Analytics. The Golden Hour technology is available stand-alone or as a single, integrated holistic service provided over the internet through a Software-as-a-Service (SaaS) delivery model. All Golden Hour products and services are HIPAA compliant. The proficiency and experience in coding, denial, downgrade, and lien management of our Billing and Collections professionals has resulted in improved adherence to compliance regulations and higher net collections results than any other service provider in the industry. Our clients view us as an extension to their team, working as a Knowledge Partner and Patient Advocate to implement key strategies to maximize collections.