Goodman & GreyHawk, LLC

As a consulting partner for transformation and innovation, we help leading public safety institutions solve their most pressing management challenges, and run their day-to-day operations more effectively, so that they can do more with fewer resources. Domain experience includes: • Collaborative Just Culture systems • Quality Assurance (QA) / Quality Improvement (QI) systems • Operations workload, staffing and service level analyses and deployment plan development • Developing operations KPI dashboards • Conducting collective bargaining (and affiliated research, comp analyses), managing labor relations, conflict management • Conducting incident investigations (root cause analyses) • Developing and reviewing policies, directive, Standard Operating Procedure (SOP) and Standard Operating Guidelines (SOG)