🎯 Service Operations & Consultancy Leader | Customer Support & Marketing Specialist| Refurbished IT Products
With over 31 years of experience in Service Operations across leading organizations like LG India, Microtek, Sukam Power, Exide Tech Corp, Genus Power, Okaya Battery, Okaya EV, and Tesla Power, I bring a proven track record of driving organizational success in Customer Support, Service Management, and Product Training.
Key Expertise & Achievements :
Service Network Development: Established service networks across PAN India, including TRC setup, service manpower planning, call centers, and training programs.
Operations Excellence: Designed and implemented Service TAT, SOPs, SLAs, escalation systems, and robust service policies to enhance operational efficiency.
Innovative Solutions: Spearheaded the reform of Battery Revalidation Systems, introduced paperless warranty processes, and implemented advanced CRM systems for seamless service management.
Comprehensive Service Coverage: Built service networks using company-owned centers, ASPs, and freelancers to ensure nationwide reach.
Technical Leadership: Expertise in setting up TRCs and supporting EV products, Li-ion batteries, inverters, UPS systems, EV chargers, motors, and controllers.
Analytical Insight: Conducted in-depth post-service analysis and failure reviews to drive continuous improvement.
I thrive on creating and leading productive teams, leveraging advanced technology, and aligning service excellence with organizational goals. Let’s connect to collaborate and achieve sustainable growth and customer satisfaction.
Company Details
- Employees
- 3
- Address
- Khasra No 106/417, Khera Garhi,delhi -110082,india
- Industry
- Business Consulting And Services
- NAICS
-
Management, Scientific, and Technical Consulting ServicesManagement Consulting ServicesOther Scientific and Technical Consulting ServicesOther Management Consulting Services
- Website
- https://greenenvtech.com/
- Keywords
- Smart Solutions.
- HQ
- Delhi-110082
Green Env Tech Questions
Green Env Tech's website is https://greenenvtech.com/
Green Env Tech's LinkedIn profile is https://in.linkedin.com/company/green-env-tech
Green Env Tech has
3 employees.
View email and phone details for 3
employees at Green Env Tech.
Green Env Tech's industry is
Business Consulting and Services
Green Env Tech's top competitors are
Faridabad Independent Builders Floor,
Jmdc Energy Limited,
Akdigimart,
Omega Seiki Mobility,
Mayu Business Service Group Of India,
Aotai Electric India,
Renew,
Metrixter,
Lakin Environmental,
Su-Kam Power Systems Limited.
Green Env Tech's categories are Business Consulting and Services
