GuateCall - Nearshore Call Center Outsourcing from Guatemala
GuateCall is a U.S.-owned nearshore BPO and call center based in Guatemala City, specializing in high-quality bilingual English and Spanish customer support.
We help companies in the United States, Canada, and Latin America reduce customer service costs, scale faster, and improve customer satisfaction through skilled bilingual agents trained to deliver exceptional support experiences.
Our bilingual nearshore services include:
Inbound Customer Service & Technical Support
Retention, Upselling, Cross-Selling
B2B & B2C Demand Generation
Appointment Setting
Email, Chat (Click 2 Chat), Social Media Response
Back Office Services & CRO Support
Why companies choose GuateCall:
✅ Highly trained bilingual English/Spanish agents
✅ 60%+ cost savings compared to U.S. operations
✅ Nimble, U.S.-managed leadership with fast decision making
✅ Access to Guatemala’s top 20% of call center talent
✅ Trusted by companies across industries, including Fortune 500
Guatemala is a global leader in nearshore call center outsourcing, with a deep, skilled labor pool known for superior customer service. GuateCall is proud to stand out by combining large-enterprise quality with small-company flexibility and pricing.
When you're ready to outsource customer service or scale your bilingual support team, trust GuateCall to exceed expectations.
Learn more at guatecall.com
Company Details
- Employees
- 29
- Founded
- -
- Address
- 15 Ave 17-40 Z 13 Edificio Tetracenter Torre I, Guatemala,guatemala 10013,guatemala
- Industry
- Outsourcing And Offshoring Consulting
- Website
- https://guatecall.com/
- Keywords
- Inbound Customer Service, Bilingual English/Spanish Call Center, Customer Retention Services, Upselling and Cross-Selling Support, Email and Chat Support Services, B2B and B2C Customer Support Solutions, Demand Generation Outsourcing, Appointment Setting Services, Nearshore Call Center Outsourcing, Guatemala Nearshore Call Center Services, Back Office Process Outsourcing (BPO), Technical Support Outsourcing, Omnichannel Customer Support Solutions, Customer Experience (CX) Outsourcing, Order Management and Processing Services, Lead Qualification and Nurturing, E-commerce Customer Support Outsourcing, Healthcare Customer Support Solutions, Financial Services Customer Support, Call Center Outsourcing for U.S. Companies.
- HQ
- Guatemala, Guatemala
Guatecall - A Nearshore Bilingual English Spanish Call Center & Bpo Outsourcing Provider Questions
Guatecall - A Nearshore Bilingual English Spanish Call Center & Bpo Outsourcing Provider's website is https://guatecall.com/
Guatecall - A Nearshore Bilingual English Spanish Call Center & Bpo Outsourcing Provider's LinkedIn profile is https://gt.linkedin.com/company/guatecall
Guatecall - A Nearshore Bilingual English Spanish Call Center & Bpo Outsourcing Provider has
29 employees.
View email and phone details for 29
employees at Guatecall - A Nearshore Bilingual English Spanish Call Center & Bpo Outsourcing Provider.
Guatecall - A Nearshore Bilingual English Spanish Call Center & Bpo Outsourcing Provider's industry is
Outsourcing and Offshoring Consulting
Guatecall - A Nearshore Bilingual English Spanish Call Center & Bpo Outsourcing Provider's top competitors are
Call Center Services International,
Bpo Guate,
Bilingual Virtual Assistant Spanish - English,
Cognitive Concierge,
Dess Virtual Assistance Services - Virtual Assistants/ Bpo Service Provider,
Futurehomex™,
Spanish Express,
Spanish Virtual Assistant,
Tp,
Firmusan.
Guatecall - A Nearshore Bilingual English Spanish Call Center & Bpo Outsourcing Provider's categories are Outsourcing and Offshoring Consulting
Guatecall - A Nearshore Bilingual English Spanish Call Center & Bpo Outsourcing Provider's founding year is 2007
