GuateCall - A Nearshore Bilingual English Spanish Call Center & BPO Outsourcing Provider

GuateCall - Nearshore Call Center Outsourcing from Guatemala GuateCall is a U.S.-owned nearshore BPO and call center based in Guatemala City, specializing in high-quality bilingual English and Spanish customer support. We help companies in the United States, Canada, and Latin America reduce customer service costs, scale faster, and improve customer satisfaction through skilled bilingual agents trained to deliver exceptional support experiences. Our bilingual nearshore services include: Inbound Customer Service & Technical Support Retention, Upselling, Cross-Selling B2B & B2C Demand Generation Appointment Setting Email, Chat (Click 2 Chat), Social Media Response Back Office Services & CRO Support Why companies choose GuateCall: ✅ Highly trained bilingual English/Spanish agents ✅ 60%+ cost savings compared to U.S. operations ✅ Nimble, U.S.-managed leadership with fast decision making ✅ Access to Guatemala’s top 20% of call center talent ✅ Trusted by companies across industries, including Fortune 500 Guatemala is a global leader in nearshore call center outsourcing, with a deep, skilled labor pool known for superior customer service. GuateCall is proud to stand out by combining large-enterprise quality with small-company flexibility and pricing. When you're ready to outsource customer service or scale your bilingual support team, trust GuateCall to exceed expectations. Learn more at guatecall.com