A leading provider of cloud-based Contact Centre as a Service (CCaaS) solutions, designed to optimise customer experience and operational efficiency. Our modular CCaaS platform offers a range of features, including:
- Omnichannel communications: Manage interactions across various channels like voice, video, webchat, instant messaging, email etc.
- Workforce engagement & optimisation: Improve agent productivity and satisfaction with tools for scheduling, training, and performance management.
- Business insights & analytics: Gain valuable data and insights to optimise contact centre operations.
- Integrations: Connect seamlessly with your existing CRM, ERP, and other business systems.
- Machine Learning & AI Automation: Leverage automation to streamline tasks and improve efficiency.
- Payments & PCI Compliance: Ensure secure and compliant payment processing.
We are an AWS Select Tier partner and have extensive experience in delivering across a wide variety of functions and industries in both the private and public sector.
Company Details
- Employees
- 10
- Address
- Cork, Ireland, Ie
- Industry
- Software Development
- NAICS
-
Software Publishers
- Website
- http://www.happypathlabs.com
- Keywords
- Contact Centre, Operations, Software, CCaaS, AWS, Amazon Connect, Consultancy, Professional Services, Agility, Innovation, AI, ML, SaaS, Customer Experience, Employee Experience, Total Experience, Sentiment Analysis & Insight.
- HQ
- Cork, Ireland
Happypath Questions
Happypath's website is http://www.happypathlabs.com
Happypath's LinkedIn profile is https://ie.linkedin.com/company/happypath-labs
Happypath has
10 employees.
View email and phone details for 10
employees at Happypath.
Happypath's industry is
Software Development
Happypath's top competitors are
Happypath,
Abtran,
Song,
Happypath,
Happypath Lab,
Moneysherpa,
Seabound Engineering,
Tapitag,
Spryt,
Visiongreen Consultancy.
Happypath's categories are Software Development
