Hashtag Loyalty

India’s most widely used Customer Engagement Platform for hospitality and retail businesses. Hashtag Loyalty enables businesses to grow by building customer loyalty, improving retention and increasing revenue. How? Capture - Understand - Engage. Capture first-party customer data via experience enhancing touchpoints such as a Loyalty Program, Feedback or Reservation System. Understand collected data via simplified, actionable insights on customer behaviour and activity Engage customers at scale in an automated, highly personalized and human manner. All of the above through a simple, plug-play and affordable solution. Hashtag Loyalty has enabled over 3 million transactions across 2 million customers at 1000+ businesses including the likes of The Belgian Waffle Co., Massive Restaurants, Apsara Ice Creams, Smaaash and more. Founded by Dhruv Dewan, Karan Chechani and Krishi Fagwani in 2014, Hashtag Loyalty is backed by Ahimsa Capital & thinQbate ventures.