HE Tea Break

Welcome to HE Tea Break, the 15-minute-ish LinkedIn Live series (and YouTube channel!) where Fiona, Kelli, and Rachel dive into the real-life highs, lows, and everything in between of being professional services managers in UK higher education. We know the struggles—navigating endless emails, juggling priorities, dealing with tricky team dynamics, and trying to make a real impact while the sector around us keeps changing. But we also know the joys—making a difference to students, seeing our teams thrive, and celebrating those little wins that get us through the week. This isn’t your typical professional development chat. It’s candid, unfiltered, and full of the real talk that most people shy away from. Whether you’re dealing with policy changes, budget constraints, or just trying to carve out time to grab a cup of tea between meetings, we’ve been there. And we’re here to talk about it.