Helm Communications is a consulting firm focused on Contact Center environment. We assist in identifying and implementing technologies and operational improvements. Working with applications such as contact routing (ACD), IVR, CRM, work force management, quality assurance, authentication, speech and data analytics; in both the CCaaS, premise based and a mixture of best in breed, "all in one" markets. We ensure the designs and related metrics meet your business requirements to improve customer satisfaction and overall business performance. Through assessments and performance reviews we help organizations move to the next level of customer engagement.
Company Details
- Founded
- -
- Address
- Toronto, Ontario, Ca
- Phone
- (866) 721-4813
- co****@****ree.com
- Industry
- It Services And It Consulting
- NAICS
-
Computer Systems Design and Related ServicesOther Computer Related Services
- Website
- housingtree.com
- Keywords
- Contact Center Operations, Contact Center Technologies, Contact Center Metrics, WFM, QA/QM, CRM - Customer Relationship Mgmt.
- HQ
- Toronto, Ontario
- Competitors
- Team Wakabayashi, KPMG India.
Helm Communications, Inc. Questions
Helm Communications, Inc.'s helpline number is (866) 721-4813
Helm Communications, Inc.'s website is housingtree.com
Helm Communications, Inc.'s LinkedIn profile is https://ca.linkedin.com/company/helm-communications-inc.
Helm Communications, Inc.'s industry is
IT Services and IT Consulting
Helm Communications, Inc.'s top competitors are
Team Wakabayashi,
Kpmg India.
Helm Communications, Inc.'s support email address is contact@housingtree.com
Helm Communications, Inc.'s categories are IT Services and IT Consulting
Helm Communications, Inc.'s founding year is 1991
